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Returns Policy

Returns Policy

VidaMia ensures consumer satisfaction. If you are not satisfied with your purchase within 15 daysof your purchase date. Please let us know why you are returning your item via email. We are always looking for feedback and ways to improve. Please note you are responsible for any shipping or postal fees you incur when shipping returns and exchanges back to us.No refunds will be granted without prior arrangement . *We will not accept returns or exchanges on used or worn product. If you have questions? No problem! Email us : Infovidamia@gmail.com

Exchange Policy

For exchanges, please include a note with your package indicating what you would like to exchange, and clearly indicate the return address. You are also required to cover the cost of shipping your new product back you. Payment options include: Paypal, VISA and MasterCard.Please ensure you include a return address, plus a copy of your payment confirmation.


While we do our absolute best to ensure that every package we send out is perfect, occasionally mistakes happen. If something went wrong with your order,don’t worry!  Just send us photo to happen. If something went wrong with your order, don’t worry! Just send a description of the problem  to infovidamia@gmail.com and we will happily solve it for you! Kindly allow 24 to 48 hours for us to get back to you.


Conditions beyond our control ( Bad weather, strikes, customs, etc.) can cause additional delays. All packets are sent within a reasonable time 2-5 working days All our shipments are made by postal package in a package to guarantee perfect protection of the content. Customs charges may apply to your fee for outside the country . Products are sent in a standard package format they will be delivered to your mailbox. If you are not present at delivery , Canada Post will leave a delivery notice indicating which post office you can retrieve it. Delivery times are not guaranteed , so Vidamia disclaims any liability for a delay in the receipt. For the United States and Europe , there is a choice of delivery with tracking number (time remaining the same ) or express delivery (including tracking number) . fees apply for these.

Order Confirmation

For online shopping ,once you have found the desired Bracelet click afterwards on the button ” Cart ” at the top of the page. From here you can choose to continue shopping or place your order. When you choose to finalize your order , you will have to follow the simple steps of the menu: you have to create your profile ( you have an account or not ) ,choose the shipping address ,select the method of payment (if applicable) add the promotion code in the assigned box. Promotional codes are not redeemable for cash or exchangeable and can not be combined with any other promotion.  At the very end,you will receive a confirmation number which will also be sent by e-mail that you have provided .If unfortunately one of our products is out of stock , we will contact you to make arrangements .If you have any questions during your shopping or you need assistance ,we will be happy to assist you in the process. infovidamia@gmail.com